Commercial and Industrial Door Service
Commercial Garage Doors in Dallas and Fort Worth
Short answer
Professional Garage Concepts installs, repairs and maintains commercial garage doors, rolling steel doors, rolling grilles, high-speed doors, fire-rated doors and loading dock equipment for facilities across Dallas and Fort Worth. Doors are quoted per opening and emergency service calls are quoted before dispatch. Most work is completed within 24 hours.
A door that will not open costs you a shift, not a service call
Overview
Professional Garage Concepts installs, repairs and maintains commercial garage doors, rolling steel doors, rolling grilles, high-speed doors, fire-rated doors and loading dock equipment for facilities across Dallas and Fort Worth. We have worked on DFW commercial buildings since 2001 and hold 532 Google reviews at a 4.8 star average. Our commercial client list includes Herzog and Coca-Cola.
A commercial door is a production asset. When a dock door jams at 6 a.m., trailers stack in the yard, drivers idle on the clock, and the shipping window closes whether the door opens or not. That is the number that matters, not the price of a spring. We answer commercial calls 24 hours a day and load the parts that fail most often before the truck rolls.
We are International Door Association certified, licensed, bonded and insured, and BBB A+ rated. We keep a W-9, a certificate of insurance and safety documentation current and send them the day you ask, so your purchasing process does not stall waiting on a vendor packet.
Commercial door types we install and service
Different openings need different doors. Ceiling height, headroom, wall space, cycle count, fire rating and wind load all narrow the choice before style enters the conversation. We survey the opening first and then specify, because a door ordered from a phone description is a door that gets reordered.
Every type below is a door we install, service and stock parts for across Dallas and Fort Worth.
- Sectional steel doors. Insulated or non-insulated panels that lift onto horizontal tracks under the ceiling. The standard for warehouses, service bays, apparatus bays and truck shops, available with vision lite sections and steel skins in a range of gauges.
- Rolling steel doors. A curtain of interlocking slats that coils onto a barrel directly above the opening. The right answer when headroom is short or the wall above the opening cannot carry track. Common on loading docks, self storage, parking structures and utility buildings.
- Rolling grilles. Open-air security closures for mall storefronts, concourse retail, parking garages and airport concessions. Sight lines stay open while the opening stays secured.
- High-speed doors. Rubber or fabric doors that run fast enough to hold conditioned air, control dust and keep forklift traffic moving instead of waiting. Used in cold storage, food processing, clean manufacturing and busy interior openings.
- Fire-rated doors. Rolling steel or sectional assemblies with a listed automatic closing device tied to the building fire alarm. Required at rated wall openings and subject to documented annual drop testing under NFPA 80.
- Counter doors and service windows. Small rolling closures for pharmacy counters, concession stands, cafeterias, teller lines and pass-through openings.
- Dock doors and dock equipment. Levelers, seals, shelters, bumpers, restraints and dock lights. The door and the dock work as one system, so we service both.
Loading dock doors and dock equipment
A loading dock is one machine made of several parts. The door, the leveler, the seal or shelter, the bumpers and the vehicle restraint all have to work together, and a fault in any one of them stops the trailer. Most facilities call about the door and find out the leveler has been limping for months.
We service the whole dock position instead of just the opening. That matters most after a trailer strike, when the track, the seal and the bumper are usually all damaged at once and two separate vendors would spend a week pointing at each other.
- Hydraulic, mechanical and air-powered dock levelers
- Edge-of-dock levelers and dock plates
- Compression dock seals and head curtain shelters
- Laminated and steel-faced dock bumpers
- Vehicle restraints, wheel chocks and dock light kits
- Track, guide and curtain repair after trailer strikes
- Dock door replacement with impactable bottom sections
- Bollards, guard posts and corner protection at the dock face
Commercial operators and duty cycle
The operator is what usually fails on a commercial door, not the door. A residential grade opener put on a warehouse opening will run 30 or 40 cycles a day until the gearbox burns, normally inside the first year. Commercial operators are specified by duty cycle, and matching that rating to real traffic is the difference between a five year run and an annual replacement.
We install and service jackshaft, trolley, hoist and gear-head operators along with the control stations, radio receivers, loop detectors and interlocks that go with them. LiftMaster commercial operators are our standard line. Every install includes the entrapment protection the opening requires and a control station labeled for that door.
If you do not know your cycle count, count one week on your busiest opening. The number is almost always higher than the estimate.
- Standard duty: light traffic under roughly 10 cycles per day, such as a single service bay
- Medium duty: 10 to 25 cycles per day, typical of a small distribution building or fleet shop
- Heavy duty: 25 to 50 cycles per day, common on active dock positions and apparatus bays
- Industrial duty: continuous traffic above 50 cycles per day, forklift corridors and high-speed openings
- Controls: open, close and stop stations, timer to close, radio control, card reader interface, traffic loops and fire alarm interlock
- Safety: photo eyes, sensing edges and reversing systems tested at commissioning and at every service visit
What downtime actually costs
Run the number before you decide how fast you need us. A dock position that cannot open blocks every trailer scheduled against it. If your building runs four docks and one goes down during a receiving window, you lose a quarter of your inbound throughput for the day, you pay detention on the trailers that wait, and your crew works around the gap instead of working.
Now price the repair. In nearly every DFW facility we walk into, one blocked shipping shift costs more than a full year of scheduled maintenance on every door in the building. That arithmetic is the reason our preventive maintenance program exists and the reason we answer commercial calls at 2 a.m. instead of at 8 a.m. the next business day.
There is a second cost people miss. A door left partly open or chained back is an open building. Security exposure, conditioned air and insurance risk all move the wrong direction while you wait. When a part has to be ordered and we cannot finish the repair that visit, we secure the opening before we leave.
The last cost is the one nobody puts on a spreadsheet. Doors that get run past their service point break in ways that damage the surrounding assembly. A spring that fails under load takes the cable with it, drops the door, and often bends the bottom section, the track or the jamb on the way down. The repair you deferred becomes a replacement you did not budget for, at whatever hour it happens.
24/7 emergency commercial door repair
We answer commercial service calls 24 hours a day, seven days a week, across Dallas, Fort Worth and the surrounding metroplex. Commercial dispatch loads the parts most likely to be the problem before the truck rolls, because a second trip is a second shift of downtime.
The failures we see most often on commercial openings: broken torsion springs and snapped shafts, frayed or jumped cables, tracks and rollers bent by a forklift or trailer strike, burned operator motors and stripped gearboxes, failed limit switches, dead control boards, torn high-speed door curtains, seized rolling steel barrels, failed photo eyes and sensing edges, and levelers that will not hold hydraulic pressure.
- 24/7 emergency dispatch across the Dallas Fort Worth metroplex
- Torsion springs, cables, rollers, hinges and bearings stocked on the truck
- Operator control boards, limit switches and radio receivers carried
- The opening secured before we leave if a part has to be ordered
- Written findings with photos after every commercial call
- Service history held by address, so the next tech starts where the last one finished
Vendor documents: W-9, certificate of insurance and safety records
Purchasing stops when the vendor packet is missing. A general contractor cannot issue a subcontract and a property manager cannot cut a purchase order until the file is complete, and most door companies treat that paperwork as an afterthought. We keep ours current and send it the day you ask.
What we provide on request:
- Completed and signed IRS Form W-9 for your accounts payable file
- Certificate of insurance showing general liability, auto and workers compensation, naming your entity as additional insured where the contract requires it
- Proof that we are licensed, bonded and insured in Texas
- Safety documentation, including our site safety practices, hazard communication information and crew orientation records
- Certificates issued to a specific job number or property address when your system requires that reference
- Conditional and unconditional lien waivers at the draw schedule your contract sets
- Written scope, submittal data and manufacturer cut sheets for the doors and operators specified
- Warranty documentation from the manufacturer on the products installed
Multi-site and property management accounts
One phone number for every building you manage is worth more than a slightly better rate on any single repair. We hold service records by address, so the tech who arrives at your Grand Prairie warehouse already knows what door is at that opening and what was replaced there last spring.
We work with property managers, facility directors, general contractors and regional maintenance teams across the metroplex. That includes scheduled visits routed by site, consolidated invoicing, standardized door and operator specifications across a portfolio, and after-hours access coordination so we work when your tenants and your production are not.
We also cover more of the property than a door company normally does. Doors, driveway and access gates, floor coatings, polished and sealed concrete, cabinets and slat wall all come from the same contractor, on one purchase order, with one point of contact. For a facility team juggling a vendor list, that is one fewer number to chase and one fewer invoice to reconcile.
Fire-rated doors, drop testing and code
A fire door is a life safety device that happens to look like a door. Fire-rated rolling assemblies are listed to close automatically when the alarm signals, and NFPA 80 requires the automatic closing system to be drop tested, reset and documented every year. Most facilities we survey have at least one fire door that has never been tested since the day it was installed.
We drop test, reset and document fire-rated rolling doors, replace fusible links, service the governor and release mechanism, and repair or replace assemblies that fail the test. Ask your team for the test records before your next fire marshal walkthrough. If nobody can produce them, that is the gap to close first.
Facilities we work in around Dallas and Fort Worth
Our commercial client list includes Herzog and Coca-Cola. Rail construction and beverage distribution both run doors hard on schedules that do not move, which is why we specify for cycle count instead of sticker price.
We work in warehouses and distribution centers, manufacturing plants, truck and fleet shops, auto dealerships and service departments, fire stations and municipal facilities, self storage properties, cold storage and food processing plants, retail centers, parking structures and apartment communities. Since 2001, from two DFW locations, at 220 N Main Street in Keller and 801 Greenview Drive in Grand Prairie.
- 532 Google reviews at a 4.8 star average
- International Door Association certified
- BBB A+ rated, licensed, bonded and insured
- Two DFW locations, in Keller and Grand Prairie
- Doors, gates, floor coatings, concrete and storage from one contractor
How it works
How a commercial door project runs
- STEP 01
Site survey
We measure the opening, headroom, backroom and sideroom, check the wall and jamb condition, note the power available and count real daily cycles. Photos and dimensions go on the quote so nothing is assumed later.
- STEP 02
Specification and quote
You get a written scope naming the door type, gauge, insulation, glazing, operator model and duty rating, control station and safety devices. Manufacturer cut sheets and submittal data come with it when your project requires them.
- STEP 03
Vendor onboarding and purchase order
We send the W-9, certificate of insurance and safety documentation your purchasing process needs, in the format and to the job number your system uses. The order is released once the purchase order is issued.
- STEP 04
Order and lead time
We confirm the lead time in writing at order release and tell you if the factory moves it. Standard sectional and rolling steel doors move faster than fire-rated and high-speed assemblies, which are built to the opening.
- STEP 05
Installation
We schedule around your operation, including nights and weekends when an opening cannot be down during production. The opening is secured at the end of every work day, whether or not the install is finished.
- STEP 06
Commissioning and turnover
We cycle the door under load, set limits and force, test every safety device, label the control station and walk the operation with your maintenance lead. Documentation and warranty paperwork go to your file.
Straight pricing
What commercial door work costs in DFW
Commercial pricing depends on opening size, gauge, insulation, wind load, cycle count, operator duty rating and site access, so we quote per opening after a site survey instead of from a phone description.
Emergency service call
Quoted before dispatchper call
A door or dock position that is down right now
- 24/7 dispatch across Dallas Fort Worth
- Full mechanical and electrical diagnosis
- Springs, cables, rollers, hinges and bearings stocked on the truck
- Written findings with photos
- The opening secured before we leave if a part must be ordered
Light commercial sectional door
$2,000 to $10,000+installed, per opening
Service bays, strip centers and small warehouses
- Insulated or non-insulated steel panels
- Track, springs and hardware sized to the opening
- Commercial operator with labeled control station
- Photo eyes or sensing edge as the opening requires
- Old door removed and hauled away
Rolling steel, high-speed and fire-rated doors
Quoted per openingafter site survey
Tight headroom, high cycle counts and rated wall openings
- Curtain, guides, barrel and hood specified to the opening
- Duty-rated operator and control package
- Fire alarm interlock and documented drop test on rated assemblies
- Manufacturer submittal data on request
- Commissioning under load with your maintenance lead
Preventive maintenance agreement
Quoted per door, per visitannual contract
Facilities that cannot absorb an unplanned shutdown
- Scheduled inspections tiered by measured cycle count
- Written condition report with photos on every door
- Priority dispatch ahead of non-contract calls
- Multi-site scheduling across the metroplex
- Annual capital planning summary
Answers
Frequently asked questions
Still stuck? Call (817) 381-6173 and talk to someone who does this every day.
What types of commercial garage doors do you install in Dallas and Fort Worth?
Professional Garage Concepts installs sectional steel doors, rolling steel doors, rolling grilles, high-speed doors, fire-rated doors, counter doors and loading dock doors throughout Dallas and Fort Worth. We also install and service dock levelers, seals, shelters, bumpers and commercial operators. We have served DFW facilities since 2001. Which door is correct depends on headroom, cycle count, fire rating and wind load, so we survey the opening before we specify anything.
Do you offer 24/7 emergency commercial garage door repair?
Yes. We answer commercial garage door and dock equipment calls 24 hours a day, seven days a week, across the Dallas Fort Worth metroplex. Emergency trucks roll with the parts that fail most often, and if the repair cannot be finished that visit we secure the opening before leaving. Call (817) 381-6173 and tell dispatch the door type and what the door is doing.
How quickly can you get a commercial door back in service?
Most commercial repairs involving springs, cables, rollers, tracks, limit switches or control boards are completed on the first visit, because those parts ride on our trucks. Repairs needing a factory curtain, a custom panel or a specific operator model depend on lead time, which we confirm in writing. Contract customers get priority response ahead of non-contract calls.
Can you provide a W-9 and certificate of insurance for our vendor file?
Yes. We provide a signed IRS Form W-9, a certificate of insurance showing general liability, auto and workers compensation coverage, and proof that we are licensed, bonded and insured. Certificates can name your entity as additional insured and reference a specific job number or property address. Safety documentation and lien waivers are available on request, and we will complete a vendor compliance profile if your system uses one.
Do you service loading dock levelers, seals and shelters?
Yes. We service the full dock position, including hydraulic and mechanical dock levelers, edge-of-dock plates, compression seals, head curtain shelters, dock bumpers, vehicle restraints and dock lights, along with the door itself. One crew handles both. That matters after a trailer strike, when the track, the seal and the bumper are usually all damaged at once.
How often should a commercial garage door be serviced?
Service frequency follows cycle count, not the calendar. A door running under 10 cycles a day is usually fine on an annual inspection. Doors at 10 to 25 cycles a day should be inspected twice a year, and dock doors above 25 cycles a day need quarterly attention. High-speed doors run on their own schedule, and fire-rated assemblies require a documented annual drop test regardless of how little they move.
What is the difference between a rolling steel door and a sectional steel door?
A sectional steel door is built from hinged panels that lift onto horizontal tracks under the ceiling, so it needs headroom and backroom. A rolling steel door is a curtain of interlocking slats that coils onto a barrel directly above the opening, so it fits where ceiling space is short. Sectional doors insulate better and can be repaired one panel at a time. Rolling steel doors take impact better and use almost no ceiling space.
Do you work on fire-rated doors and perform drop testing?
Yes. We drop test, reset and document fire-rated rolling doors, replace fusible links, service the governor and release mechanism, and repair assemblies that fail the test. NFPA 80 requires annual testing of the automatic closing system with the results recorded, and most facilities we survey cannot produce those records for every rated opening in the building.
Do you service multiple locations across the metroplex?
Yes. We hold service history by address for multi-site accounts, route scheduled visits by location, consolidate invoicing and standardize door and operator specifications across a portfolio. Property managers, facility directors and regional maintenance teams use one phone number for every building they run in DFW. We work from locations in Keller and Grand Prairie, which puts crews on both sides of the metroplex.
Which commercial clients have you worked for in DFW?
Our commercial client list includes Herzog and Coca-Cola. Professional Garage Concepts has served Dallas Fort Worth facilities since 2001, holds 532 Google reviews at a 4.8 star average, is International Door Association certified and BBB A+ rated, and is licensed, bonded and insured. We also run two showrooms, in Keller and Grand Prairie, where you can see door sections, hardware and operators in person.
By city
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Learn moreReady to get commercial garage doors handled?
Call (817) 381-6173 or send the form. We answer quote requests the same business day, and we have been doing this across DFW since 2001.
